Ever been in the middle of a crucial Teams meeting, only to have your video freeze or audio drop? It’s a frustrating experience that can disrupt your workflow and leave you feeling disconnected. The culprit? Often, it’s a slow internet connection. In today’s fast-paced digital world, a reliable and speedy internet connection is essential for seamless collaboration and productivity.
Think of your internet connection as the highway for your Teams traffic. If it’s congested or full of potholes, you’re going to experience delays and disruptions. A slow connection can lead to:
Before diving into the optimal speeds for Microsoft Teams, let’s break down the basics of internet speed. Internet speed is measured in megabits per second (Mbps) and is divided into two types:
Both are crucial for a smooth Teams experience—especially when it comes to video conferencing and real-time collaboration.
Microsoft recommends a minimum download speed of 1.5 Mbps and an upload speed of 1.5 Mbps for one-on-one Teams calls. For group video calls, bump those numbers up to 4 Mbps. However, these are just the baseline recommendations. For a truly smooth experience, especially if you’re sharing large files or using high-definition video, aiming for higher speeds is a smart move.
Did you know you can use Teams as your primary phone system? By consolidating your communications, you can save bandwidth and improve overall performance. Instead of juggling multiple devices and apps, you can handle everything from calls and texts to video conferences within Teams. Plus, centralizing all your communications in one platform helps reduce bandwidth usage—a win for performance and cost savings. Check out our calling services page for more details on how Fusion Connect helps organizations integrate phone features into Teams.
Several factors can influence your internet speed, including:
Your Internet Service Provider (ISP): The quality of your ISP’s network can make a big difference.
These tips should help improve the quality of your Teams calls. If problems persist, your IT support team or internet service provider should be able to troubleshoot further.
Fusion Connect helps our customers get the most out of Microsoft Teams, including tuning networks for better voice and video performance. If you're interested in exploring that topic more, we're here to help.
This post was originally published on October 25, 2023. Updates have been made to reflect changes in technology.