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VoIP Faxing

VoIP Faxing

Unlimited Faxing From Anywhere

No more hassles with equipment, paper, and ink.

Modern Faxing Features & Convenience

Experience a flexible and cost-effective fax solution for today’s digital world. No more hassles with equipment, paper, and ink. One low price gives you an unlimited number of users and transmissions, monitoring tools, and document visibility.

With Fusion Connect Faxing, You Get:

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Access Faxes Anywhere
Internet faxing means 24/7 availability. Access the fax portal over a web browser, anytime and from any place.

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Convenience & Security
Respond to faxes from suppliers, customers, and others in seconds. Easily track incoming and outgoing. Know what was sent, when, and who received it.

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Easy Administration
Fusion Fax creates a comprehensive and searchable fax archive. Sort and locate faxes from a web browser.

Fusion Fax Resources

Customer Fusion Fax Portal

User Guides:

Frequently Asked Questions about VoIP Fax

Can I send a fax using VoIP?

Yes, you can send a fax using VoIP, but it requires the right setup. Traditional fax machines rely on analog phone lines, while VoIP converts data into digital packets. This mismatch can lead to issues with fax transmissions, especially if the VoIP network isn’t optimized for faxing. VoIP fax, or FoIP (Fax over IP), typically requires a T.38 protocol to increase reliability by compensating for jitter, packet loss, and latency.

For better compatibility, businesses often use a fax server, internet fax (eFax), or a cloud-based fax solution instead of a traditional fax machine. Some use an analog telephone adapter (ATA) to connect a fax machine to the VoIP network, though this can be less reliable. Choosing the right service provider and checking support for T.38 or G.711 codecs improves fax functionality across IP networks.

Is VoIP fax HIPAA compliant?

VoIP fax can be HIPAA compliant if the fax service meets specific security requirements, such as encryption, secure data routing, and signed Business Associate Agreements (BAAs). Many cloud-based fax services offer HIPAA-compliant faxing by using TLS for transmission, access controls, and audit trails for handling sensitive data.

Healthcare organizations often move to digital fax or online fax services that support secure fax capabilities. These platforms allow fax documents to be sent and received through a mobile app, email inbox, or document management system, improving interoperability while keeping fax communications within compliance standards like HIPAA, PCI, and SOC 2.

What is cloud fax service?

Cloud fax service is a digital method of sending and receiving fax documents over an internet connection without using traditional phone lines, analog fax machines, or modems. It works through a secure online platform that routes fax data to the recipient’s fax number as data packets, often using email, a web portal, or a mobile app on iOS or Android.

These services support paperless workflows, integrate with tools like Dropbox, Google Drive, and Microsoft platforms, and are used by small businesses and enterprises with high-volume faxing needs. Many cloud fax solutions meet HIPAA compliance and offer features like real-time notifications, secure data transmission, and the ability to automate inbound faxes using APIs.

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