Press Releases

Fusion Connect’s Customer Support Team Wins Gold in 2022 Information Technology World Awards®
Fusion Connect named a gold winner in the Customer Service & Support Team Dept of the Year in the 17th Annual 2022 Information Technology World Awards®.

Fusion Connect and Intrado Reach Agreement to Transition Enterprise Clients to Fusion Connect’s Strategic Communication and Managed Network Services
Fusion Connect and Intrado Corporation announced they have signed an agreement to transition Intrado’s enterprise voice and network clients to strategic communication services offered by Fusion Connect.

Fusion Connect Introduces Extensive Security Portfolio to Help Enterprises Take Control of Their IT Environment
Fusion Connect launched a new endpoint management and security service. It allows businesses to identify, control, and secure devices.

Fusion Connect’s Frictionless Customer Service Experience Earns Stevie® Award
Fusion Connect named winner of a 2022 Bronze Stevie® Award in the Customer Service Team of the Year category in the 20th Annual American Business Awards®.

‘That Meeting Probably Should Have Been An Email,’ Fusion Connect Study Finds
Fusion Connect released survey results amoung 800 participants about their experiences working remotely.

Fusion Connect Names Diane Frazzetta Head of Channel and Alliances
Fusion Connect announces Diane Frazzetta as its new head of channel and alliances.

Fusion Connect Raises $55M in New Investment Round to Accelerate Growth
Fusion Connect successfully completes capital raise of $55 million, reducing debt by over 80%, and fully funding its long-term growth strategy.

Fusion Connect Enhances UCaaS Offering with Microsoft Teams to Empower Hybrid Workforce
Fusion Connect announced the enhancement of FusionWorks Pro, its Unified Communications as a Service (UCaaS) offering, with Microsoft Teams to support a more productive, agile, and efficient workforce.

Fusion Connect Launches Industry's Best and Most Comprehensive Service Guarantee
Fusion Connect announced the industry's most comprehensive service guarantee for voice & data services, including Unified Communications (UCaaS) & SD-WAN.

Fusion Connect Enhances CCaaS Offering to Help Businesses Deliver a Superior Customer Experience
Fusion Connect's Unified Communications combines with Contact Center as a Service to provide flexibility, functionality, and security for customers' contact center environment.