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Fusion Connect Blog

Connect, Protect, and Accelerate Your Business

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Why Service Matters Most

Too many companies these days view customer experience as a "necessary evil," a cost they must...

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Customer & Operations

FCC 2025 Rule Changes Add Urgency to POTS Replacement

On March 20th, 2025, the FCC published several changes to the rules around how the carriers that...

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Communications, Cloud Voice, Plain Old Telephone Service

Fusion Connect Celebrates 23 Years as a Microsoft Partner

The tech world has changed a lot since 2002, but one thing that has endured is Fusion Connect's...

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Cloud Services, Communications, Microsoft, Cloud Voice, Partner News

Microsoft 365 Price Increases - 2025

If your business relies on Microsoft 365 or Office 365 subscriptions, you may have heard about...

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Microsoft Teams, Microsoft 365, Microsoft

When Disaster Strikes

Your business is underwater—literally. The storm that seemed far away yesterday has left your...

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POTS Replacement: What Every Building Manager Should Know

Congratulations, your organization is expanding to a bigger office space or renovating and...

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Communications, Plain Old Telephone Service, Partner News

Start 2025 by Saving Money—3 Quick Wins

Every business wants to start the new year with some good financial news, either by creating some...

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Communications, Microsoft, Cloud Voice, Plain Old Telephone Service

/Slash Commands in Microsoft Teams

As we navigate countless tasks daily, finding ways to streamline the things we do repeatedly can...

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Microsoft Teams, How to Use Microsoft Teams, Microsoft

The Case for Managed Network Services

Plenty of our customers do business in multiple locations, and some have hundreds—even thousands—of...

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Restaurants and Retailers, Connectivity, Managed Services, What's New, Partner News