Press Releases

Fusion Connect Enhances CCaaS Offering to Help Businesses Deliver a Superior Customer Experience
Fusion Connect's Unified Communications combines with Contact Center as a Service to provide flexibility, functionality, and security for customers' contact center environment.

Fusion Connect Makes 988 Emergency Lifeline's Critical Mental Health Support Services Available to Customers
The Federal Communication Commission (FCC) will implement 3-digit dialing (988) for the National Suicide Prevention Lifeline/Mental Health Crisis Hotline on July 16, 2022.

Fusion Connect Expands Channel Team to Accelerate its Channel Program
Fusion Connect grows and transforms with strategic appointments to the partner channel teams.

Fusion Connect Adds Advanced Security and Remote Workforce Capabilities that Optimize the Performance of Mission-Critical Business Applications
Fusion Connect announces additions to its portfolio of services that address the challenges associated with a distributed workforce.

Fusion Connect Adds Channel Veteran Rick Ribas as Senior Vice President of Channels and Alliances
Fusion Connect announced that Rick Ribas has joined the company as Senior Vice President of Channels and Alliances.

Brian Crotty Is Named 2021 Channel Influencer Award Winner by Channel Partners, Channel Futures
Brian Crotty, CEO of Fusion Connect, has been named a 2021 Channel Influencer Award winner by Channel Partners and Channel Futures.

Fusion Connect Launches Calling Services for Microsoft Teams
Fusion Connect announced that it now offers Calling Services for Microsoft Teams, extending the reach of Teams users with the ability to make calls to people outside the organization.

Fusion Connect Divests Wholly-Owned Primus Subsidiary in Canada to Focus on Core US Business Operations
Fusion Connect announced the sale of its wholly-owned Primus subsidiary in Canada to Distributel.

Fusion Connect Completes the Transformation of its C-Suite – Adds Michael Miller as Chief Information Officer
Fusion Connect rounds out the senior management team with the announcement of Michael Miller as the new Chief Information Officer (CIO).

Fusion Connect Continues to Invest in Growth - Adds Industry Veteran John Dobbins as Chief Operating Officer
Fusion Connect announced today that John Dobbins has joined the company as the new Chief Operating Officer (COO) as part of a broader transformation.