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    A More Flexible Approach to CCaaS Solutions

    Contact centers are an important, arguably the most important, part of any company. There’s a...

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    It’s Time to Replace Your On-premises PBX

    IT: “We need to replace the PBX.”You: “What’s a PBX?”

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    Security, Cloud Services, Remote Access, Customer & Operations, Restaurants and Retailers, Connectivity, Communications

    VoIP Phones System

    The journey from traditional VoIP systems to their integration with Microsoft Teams encapsulates a...

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    Communications, Microsoft Teams, Microsoft, Cloud Voice

    Microsoft 365 Business Premium vs. E3

    Choosing the right Microsoft 365 subscription can significantly influence your organization's...

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    Microsoft, Cloud Voice

    CPaaS vs CCaaS

    Are you struggling to choose between CPaaS and CCaaS for enhancing your business communication...

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    Communications, Microsoft, Cloud Voice, Contact Center as a Service (CCaaS)

    Are Copper Phone Lines Being Phased Out?

    Yes, copper phone lines are indeed being phased out. This transition, often referred to as the...

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    Connectivity, Communications, Cloud Voice

    Cloud-Based Contact Center Solutions

    Who are the top players providing cutting-edge cloud-based contact center solutions? This list...

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    Communications, Microsoft, AI (Artificial Intelligence), Cloud Voice, Contact Center as a Service (CCaaS)

    Microsoft Teams Separated from Microsoft 365

    Microsoft's announcement on April 1st, 2024, marks a significant shift in the way businesses can...

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    Microsoft, AI (Artificial Intelligence), Cloud Voice

    Microsoft 365 Business Premium vs Standard

    Choosing between Microsoft 365 Business Premium and Standard is akin to selecting the engine that...

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    Microsoft, AI (Artificial Intelligence), Cloud Voice