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    Microsoft Teams Updates January 2023

    Microsoft Teams has come a long way since its launch in 2016. In the past year, Teams has become an...

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    Microsoft Teams, Microsoft

    Evolve Your Work Environment

    Technology continuously changes the way employees and customers interact. Adapting to a hybrid work...

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    Communications

    5 Reasons You Need Operator Connect and Calling Services for Microsoft Teams

    Turn Microsoft Teams into a phone system with collaboration, continuity, and easy user management....

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    Communications

    Microsoft Teams Operator Connect

    Today's global hybrid workforce prioritizes mobility and flexibility, often juggling multiple...

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    Communications

    What is Operator Connect for Microsoft Teams?

    Microsoft Teams Calling Services lets you make and receive calls to landlines and mobile devices.

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    Communications

    3 Ways Modern Contact Centers Anticipate Customers' Needs

    Giving someone what they want before they ask for it is crucial to quality customer service. That's...

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    Cloud Services, Customer & Operations, Communications, Contact Center as a Service (CCaaS)

    Market Guide for Endpoint Detection and Response Solutions

    Endpoint Detection and Response (EDR) tools automatically detect and contain security incidents and...

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    Security, Remote Access, Managed Services

    Modern Approaches to Delivering Anticipatory Customer Experiences

    Customers today have sky-high expectations, so a reactive customer experience isn't enough....

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    Customer & Operations

    What is Remote VPN Access with MFA?

    A remote VPN (Virtual Private Network) gives remote workers access to your network from anywhere,...

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    Security, Connectivity, Managed Services