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    Home / Fusion Connect Blog / Posts about Customer & Operations (3)

    Log4j Zero-day: What You Need to Know and How to Protect Yourself

    On Friday, December 10th, a critical vulnerability was publicly disclosed in the open-source...

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    Security, Customer & Operations

    Is POTS Dead?

    There’s been a lot of talk lately about the urgent need to replace POTS services. Is it true? Is...

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    Customer & Operations, Connectivity, Communications, Managed Services

    Retail 2022: Contactless Shopping and CX Take Center Stage

    Shifting consumer behavior due to the pandemic may have permanently altered how brands deliver...

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    Security, Cloud Services, Customer & Operations, Restaurants and Retailers, Contact Center as a Service (CCaaS)

    7 Tips to Secure the Home Wireless Network

    As the world embraces a more remote workforce and many of us are enjoying the short commute to our...

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    Security, Remote Access, Customer & Operations

    What Makes a Great Customer Experience? Fusion Connect Team Members Weigh In.

    At Fusion Connect, customer experience is at the heart of everything we do. As the global community...

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    Customer & Operations, Managed Services

    How to Stay Vigilant in a Cyber War

    As many of you are undoubtedly aware from reading the news, there has been a considerable increase...

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    Security, Customer & Operations

    5 Tips for Safely Working from Home

    The home has become a nexus of computing that includes online school, work, and IoT (Internet of...

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    Security, Customer & Operations

    3 Disaster Recovery Trends Set to Shape 2018

    The IT disaster recovery sector tends to be highly reactive, rather than proactive, in nature....

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    Security, Cloud Services, Customer & Operations, Connectivity, Managed Services

    Frictionless CX: 3 Reasons to Invest

    Frictionless customer experience. We hear a lot about CX these days, no matter what industry you’re...

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    Cloud Services, Customer & Operations, Communications, Managed Services