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Posts about Restaurants and Retailers
It’s Time to Replace Your On-premises PBX
IT: “We need to replace the PBX.”You: “What’s a PBX?”
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CCaaS (Contact Center as a Service) Features
In the ever-evolving landscape of customer service, Contact Center as a Service (CCaaS) has emerged...
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CX as a Competitive Advantage
CX continues to be the hot topic, and here at Fusion Connect, we’re all in. This is partly because...
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How Restaurants and Retailers Can Close Their Biggest Security Gaps
A major technological transformation was already underway in the restaurant and retail industries...
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Retail 2022: Contactless Shopping and CX Take Center Stage
Shifting consumer behavior due to the pandemic may have permanently altered how brands deliver...
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A Guide to Contactless Shopping in 2020
Contactless shopping is a collective term for any retail experience that keeps physical interaction...
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Retailers: Are you Ready for the Shopping Season?
The Holiday Retail Season is fast approaching, and smart businesses are preparing themselves to be...
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Why a Service Provider Partnership is Essential for New PCI DSS Mandates
(This is the second of a two-part blog on what retailers need to know about pending changes with...
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PCI DSS Mandates Will Bring "Security Culture" to Retail Industry
(This is the first of a two-part blog on what retailers need to know about pending changes with the...
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