Alphabetized Feature Configuration List

This document is designed as a quick guide to help the Customer Administrator find service configurations using an alphabetized list.

Assigned Customer Administrator(s) has/have access to the Fusion Connect Client Portal to manage Voice Services and Users. Follow these steps to gain access to your Users and Group services. Group Services include Auto Attendants, Hunt Groups, Call Centers, Instant Group Call, etc.

1. Go to https://fusionfsx.com/
2. Click Voice under Services
3. Click Manage Now (Voice Administration)
4. In the Groups dropdown, select the (grp_) group to manage Group Services OR (ste_) group to manage Users at the site level and time and holiday schedules.

Key:

User = Individual User with User access to Voice Administration
Admin User = Account Admin configuring features on behalf of User
Group = Account Admin configuring Group Services