How to Configure Holiday Schedules
Holiday Schedules apply to group services such as Auto Attendants. Holiday Schedules can also be applied to User-level services such as Call Notify, Priority Alert, and Selective Acceptance/Rejection/Forward, and are located in the User Profile.
Configure Holiday Schedule for Group Services
You can:
- Add a Holiday schedule
- Modify a Holiday schedule
- Rename a Holiday schedule
- Delete a Holiday schedule
To Access a Group or Site's Holiday Schedule
- Log in to the Client Portal
- Select Voice under Services
- Select Manage Now (Voice Administration)
- In the Group dropdown, select the Group ID (ste_) that you wish to modify
- Select the Group Profile tab
- Click Holiday Schedule in the left navigation menu
Add New Holiday Schedule for the Group
- Select Add Holiday Schedule
- Enter the details
- Click Save
Once a Holiday Schedule is created, it can be modified using the Edit button, or, deleted using the Delete button.
Note: The Holiday Schedule(s) you created will be available from the dropdown when configuring your Auto Attendant.
Configure Holiday Schedule for a User
You can:
- Add a Holiday Schedule
- Modify a Holiday Schedule
- Rename a Holiday Schedule
- Delete a Holiday Schedule
To Access a User's Holiday Schedule:
- In the User dropdown, select the User that you wish to modify
- Click the Profile tab
- Locate Holiday Schedules on the Profile page
To Add a New Holiday Schedule for a User:
- Select Add Holiday Schedule
- Enter the details
- Click Save
Note: The Holiday Schedule(s) you created will be available from the dropdown when configuring calling features for the user.