MegaPath Archive: Voice Learning Center

    Note: These archived support documents are for legacy MegaPath Hosted Voice and MegaPath One services purchased before June 14, 2019.

    Getting Started Administrator Resources How to Use Features Phone Resources SIP Trunking Guides

    How to Configure Rings to Voicemail

    The number of times your phone rings before calls are sent to the voicemail greeting can be changed both at the administrator and user level. To configure the number of rings before your voicemail greeting is played follow the steps below.

    Admin Configuration:

    1. Login to the Client Portal https://fusionfsx.com/
    2. Click Voice under Services
    3. Click Manage Now (Voice Administration)
    4. Select a User from the User dropdown
    5. From the User’s Calling Features page locate Third Party Voice Messaging
    6. Click Edit
    7. Configure the number of rings
    8. Click Save

    User Configuration:

    1. Login to the Voice Manager https://mv.fusionconnect.com
    2. Click Settings
    3. Click Account Settings
    4. Click Advanced Configuration
    5. On the Calling Features page, locate Third Party Voice Messaging
    6. Click Edit
    7. Configure the number of rings
    8. Click Save

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