Note: These archived support documents are for legacy MegaPath Hosted Voice and MegaPath One services purchased before June 14, 2019.
MegaPath One supports unlimited SMS texting to any SMS capable device.
Since SMS texting is done using the same interface as Instant Messaging, it is necessary to create a separate contact for all users with whom you want to text within your organization. For contacts outside your organization, only one contact profile is needed.
Download this user guide for simple instructions.