Instructor-led Product Training

    Call Center Customer Portal

    As an Administrator, learn how to set up and modify your Call Center queue within your Customer Portal. Coverage includes assigning Agents to Supervisors for monitoring, set inbound queue ringing pattern, configure Routing Policies, Announcements, Status & Statistics, and more.

    Topics Covered: Call Center Configuration, Status & Statistics, Announcements
    Prerequisite: Client Portal Training

    A representative will contact you within 24 hours to confirm scheduling.

    Your Training Request Is Sent

    A representative will contact you within 24 hours to confirm your requested scheduling.

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