Instructor-led Product Training
Intermediate Phone User Training
Learn how to use the basic features of your Fusion Connect phones. From simple operations such as Transferring and Conferencing, to more advanced operations such as Call Park/Retrieve and Call Forwarding. Users will learn how to access their voicemail to record a custom greeting and to check messages. Also covered are commonly used Star Codes and how to record the Auto Attendant Greeting, if applicable.
Topics Covered: Phone Overview, Voicemail Setup, Auto Attendant Greeting
Calling Plans: Employee, Receptionist, Agent, Supervisor
Prerequisite: None