TechUNMUTED - A Podcast by Fusion Connect
The podcast of modern collaboration.
Where we tell the stories of how collaboration tools enable businesses to be more efficient and connected.
EP 55: Navigating Innovation with Industry Leaders
July 31, 2024Join us on Tech UNMUTED, hosted by Terry Corder from Fusion Connect, as we delve into the dynamic world of technology. In this episode, Terry chats with Mike Baillargeon, CX Solution Architect at Telarus, about their long-standing partnership, the latest trends in customer communication experiences, and strategic insights on Microsoft Teams, Zoom, and franchise IT solutions. Tune in to discover the challenges, breakthroughs, and innovations shaping the tech landscape.
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EP 54: Move Your PBX to the Cloud
July 16, 2024Join Santi and Terry as they explore the journey of cloud migration spanning over three decades. From the early days of dotcom to today's as-a-service solutions, they discuss the evolution of phone systems and data management. They dive into the reasons behind businesses' shift to the Cloud, highlighting scalability, redundancy, and operational efficiency. Discover key insights and best practices for a successful transition to cloud-based technologies in this enlightening episode of Tech UNMUTED.
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EP 53: Navigating Tech Partnerships
July 2, 2024Join us on Tech UNMUTED as we introduce a new format with special guest Ashley Cole, Fusion Connect's most tenured Channel Manager. Ashley shares her journey, the importance of strong Partnerships, and the latest industry trends, including the transformative impact of AI. Discover how Fusion Connect's commitment to people over products sets them apart. This episode offers valuable insights for tech professionals looking to stay ahead in a rapidly evolving industry.
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EP 52: AI's Role in Retail and Sustainable Supply Chains
April 10, 2024In this eye-opening episode of Tech UNMUTED, George and Santi explore the transformative power of AI in retail supply chains, highlighting its potential to not only optimize operations but also to foster sustainability and ethical manufacturing. By integrating AI and blockchain technologies, they discuss how real-time collaboration and trend analysis can lead to more responsive and responsible production practices. From reducing waste in the fashion industry to enhancing visibility and accountability in manufacturing, this discussion sheds light on AI's capability to revolutionize supply chains across various sectors. Tune in to discover how AI is setting new standards for efficiency, sustainability, and innovation in retail and beyond.
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EP 51: AI’s Transformative Role in Revolutionizing Healthcare
April 3, 2024In this episode of Tech UNMUTED, we discuss the groundbreaking integration of Artificial Intelligence (AI) within the healthcare sector. Discover how AI technologies, including computer vision and naturallanguageprocessing, are not only enhancing diagnostic accuracy for X-rays, CT scans, and cancer detection but also streamlining patient care through intelligent automation. Our discussion highlights AI's capability to expedite clinical decisions, improve patient outcomes, and revolutionize traditional healthcare practices by supporting radiologists, analyzing blood tests, and facilitating doctor-patient interactions. With insights into AI's potential for early detection and its ethical considerations, this episode paints a vivid picture of a future where AI and human expertise collaborate to elevate healthcare standards globally. Join us as we explore the synergy between AI advancements and healthcare, promising a more efficient, accurate, and compassionate approach to patient care.
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EP 50: Move Your Business Telephones to Microsoft Teams
March 27, 2024In this episode of Tech UNMUTED, George and Santi discuss the often-overlooked feature of making external phone calls through Microsoft Teams, highlighting its potential to replace traditional office phone systems. They shed light on the necessary licenses and setup for activating this feature, emphasizing its benefits, especially in providing redundancy during network outages. The conversation also ventures into the future of collaboration tools, with a focus on the integration of AI through Microsoft's Copilot, predicting its evolution towards offering autonomous responses and sentiment analysis. This episode not only demystifies the capabilities of Microsoft Teams but also offers a glimpse into the future of workplace communication and efficiency, driven by AI advancements.
Listen NowTech UNMUTED, the podcast of modern collaboration, where we tell the stories of how collaboration tools enable businesses to be more efficient and connected. Humans have collaborated since the beginning of time – we’re wired to work together to solve complex problems, brainstorm novel solutions and build a connected community. On Tech UNMUTED, we’ll cover the latest industry trends and dive into real-world examples of how technology is inspiring businesses and communities to be more efficient and connected. Tune in to learn how today's table-stakes technologies are fostering a collaborative culture, serving as the anchor for exceptional customer service.
Tech UNMUTED is a production of Fusion Connect, LLC.