Today Fusion Connect launched a new SMS/MMS feature for Microsoft Teams, which will provide a more integrated experience for end users. This release enables users to send and receive text messages from their designated work number.
This change enhances the user experience when texting with customers within the Microsoft Teams environment. It is designed for one-to-one communications. (For solutions for setting up and running compliant SMS/MMS campaigns please refer to our CCaaS offerings.)
This feature expands Microsoft Teams' reach to mobile phones without requiring additional app downloads. You can send SMS/MMS messages directly from your collaboration applications, enabling communication with any text-enabled mobile phone.
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